Smart Service | 진코퍼레이션


Business Smart Service

Smart Service


Smart Service

ZIN Corporation continues to innovate service on POS maintenance (also known as Smart Care Service or SCS),
and provides the best service to build the very best integrated solution system.

Smart Service

SMART SERVICESmart Call Center

ZIN Corporation's Smart Call Center offers immediate and reliable maintenance services by connecting and handling large numbers of calls efficiently with on-site technician support system based on operating system and monitoring system.

  • ICT
  • Monitoring System
  • Operation System
  • Call Center

SMART CARENationwide Service Center Network

We currently operate service center in 5 regions nationwide for on-site maintenance services, and also support non-stop maintenance services 365 days a year based on quick communication of central control center.

  • Head Office SC

    Seoul, Gangwon Area Service

  • Anseong Plant

    Branch Office Service Center

  • Daejeon SC

    Branch Office Service Center

  • Daegu SC

    Branch Office Service Center

  • Gwangju SC

    Branch Office Service Center

  • Busan SC

    Branch Office Service Center

  • Jeju SC

    Operated by Consignment Company

  • Software SC

    Software Development & Technical Support

  • 01

    24-Hour Service

  • 02

    POS Maintenance

  • 03

    Automated Recognition Device AS

  • 04

    Logistics Equipment Maintenance

  • POS

    Support maintenance management for POS equipment, receipt printer, cash drawer and other hardwares. Support POS system pilot test.
    Support POS program switching and development.
    Solve any store errors immediately with 24 hours maintenance service.
  • Operation & Support

    Support store opening, operating, closing, refitting, and POS program update.
    Pre-check VIP store and operate claim support division.
    Establish emergengy error assistance system and Voice of Customer system.
    Operate support team, analyze errors and report improvements, and support line management.

    Provide maintenance for server (hardware operating system), storage, and back up system.
    Provide routine preventative maintenance and configure disaster recovery system.
    Configure server setup environment and support installation.
    Support patch/upgrade version and network maintenance.
  • OA

    OA Equipment Maintenance: desktop PC, Laptop PC, and printer.
    OA Check: hardware health status, virus detection, security patch, and illegal software report.
  • Peripheral device

    Provide maintenance for PDA, scanner, AP and barcode printer system.
    Support regular checking and error prevention education.